We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 40 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 12-20 Business days |
Canada, Europe | 20-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A ajuns repede dar butonul de on-off merge extrem de greu,doar cu unghia îl pot porni/opri. The on-off button is going extremely hard,only with my finger nail I can move it.
All fine take this money is a good thing
All ok! His Son liked. All without problems.
Very satisfied! Recommend store.
Beklediğim as…. Convenient...
Package came quickly, unpacked normul, materials of construction of high quality. Tested trimmer attachment for nose, good mows, other packing is not tried. THE sets of so many tips that I have not figured out.
All, as in the description. Delivery to your door. Very well packed. Recommend.
nice and powerful
All good, quality is good, but I was not able to change the standard on others. I even finger hurt his, there was a lot of blood, but it is now almost healed.
The package came in time. The clipper in general looks great, is in perfect state and works perfectly.
All works will serve as a look
Parcel to Kemerovo came a week, all works, this money is a not bad.
Thanks.
Доставка довольно быстрая. Пришло всё в целости и сохранности. Качество товара на высоте. Продавец общительный. Спасибо продавцу.
запаковано очень хорошо ,все работает,заказ шёл 13 дней до Костромы.
It for 2 weeks delivery. Packed well, all together, buy happy, store recommend.
The Parcel was almost 2 months. It's all together, nozzles, heap, but will use only 2-3. The machine is small okuratno. Works from Аккома. is a major plus. Satisfied with the purchase. Recommend